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© 2019 by Ensu

Privacy Policy

Last updated: 28 October 2019

At Ensu, we respect the privacy of our users. This Privacy Policy explains to you how we collect, use, disclose and safeguard your information when you use the Ensu mobile Platform (‘the Platform’), and/or our website www.Ensu.com (the ‘Site’)(collectively the ‘Ensu Platform’). Please read this Privacy Policy carefully.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Platform after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

 

We may collect information about you in a variety of ways. The information we may collect via the Platform depends on the content and materials you use, and includes

 

  1. Personal Information

This is any information or opinion about an identifiable person. This includes records containing name, address, gender, email address, demographic information.

 

  1. Derivative Data and Uploaded Media

Information our servers automatically collect when you access the Platform, such as your native actions that are integral to the Platform, actions taken when creating entries, editing entries and uploading media to the Platform. As such, we may also request access to your device’s photo roll or camera in order for us to upload your media to the Platform. Any media uploaded in this fashion, will be collected and stored on our servers. If you wish to change our access or permissions, you may do so in your device’s settings.

 

  1. Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Platform, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

 

  1. Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s reminders, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

 

  1. Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

  1. Push Notifications

We may request to send you push notifications regarding your account or the Platform. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

  1. Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

 

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Ensu Platform to:

  • Generate a personal profile about you to make future visits to the Ensu Platform more personalized.

  • Monitor and analyze usage and trends to improve your experience with the Ensu Platform.

  • Notify you of updates to the Ensu Platform.

  • Request feedback and contact you about your use of the Ensu Platform.

  • To improve our website and product (we continually strive to improve Ensu Platform and the website based on your feedback)

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

DISCLOSURE OF YOUR INFORMATION

 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • We will not sell, distribute, or lease your personal information to unrelated third parties unless we have your permission or are required by law to do so.

  • We may need to send your personal information to our third-party vendors, who are under contractual obligations to keep this information confidential.

  • Finally, if we ever sell Ensu, or participate in a merger or consolidation, and our User data is one of the assets involved in the sale, your personal information will be part of this sale or transfer.

 

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.

  • To enforce or app our Terms of Use and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Ensu Platform, our customers, or others.

 

TRACKING TECHNOLOGIES

 

  1. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help customize the Platform and improve your experience.

 

  1. Website Analytics

We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Platform through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Platform, determine the popularity of certain content, and better understand online activity. These vendors include:

  • Google

  • Tokbox

 

By accessing the Platform or our Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor.

 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

 

THIRD-PARTY WEBSITES

 

The Platform may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Platform, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

 

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other Sites, services or applications that may be linked to or from the Platform.

 

You should exercise caution and look at the privacy statement applications to the website in question.

 

SECURITY OF YOUR INFORMATION

 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

CHILDREN UNDER THE AGE OF 13

 

Our service is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to, or on, the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website, or on or through any of its features/functionality, make any purchases through the website, use any of the interactive or public comment features that may be available on this website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or username you may use.
If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

 

If you believe we might have any information from or about a child under 13, please contact us at sayhello@ensu.app.

 

OPTIONS REGARDING YOUR INFORMATION

 

  1. Account Information

You can review and change your personal information by logging into your profile through the website or Platform and visiting your account profile page or settings page.

 

You may also send us an e-mail at sayhello@ensu.app to request access to, correct or delete any personal information that you have provided to us. We may not be able to delete your personal information except by also deleting your user account. We also may not accommodate a request to change information if we believe the change would violate any law or legal requirement, or cause the information to be incorrect.

 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

 

  1. Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Contacting us using the contact information provided below.

  • Clicking the opt-out button at the bottom of any promotional email you
    receive.

 

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

 

YOUR CONSENT

 

By using our Site or Platform, you consent to our privacy policy.

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